1. Who we are
This website is operated by OKEY Kitchenware Co., Ltd., 910, BLD. A of Yinyi Duhui Plaza, No. 535 Yage'er Avenue, Haishu, Ningbo, Zhejiang 315153, China. For any question about this policy or your data, contact sales3@ok-kitchenware.com.
2. What data we collect
- Enquiry data you send us voluntarily by email: name, company, email address, country, product interest, quantity and any later correspondence.
- Technical data generated when you visit: IP address, browser type, referring page and pages viewed, collected in aggregate through standard server logs.
3. Why we use it
- To answer your enquiry and prepare quotations.
- To fulfil contracts, arrange shipment and issue export documents.
- To keep records required by accounting and customs regulations.
4. Legal basis (GDPR)
Where the EU GDPR applies, processing is based on performance of a contract, our legitimate interest in responding to business enquiries, or your consent where given.
5. Sharing
We do not sell personal data. Enquiry data may be processed by the following categories of service providers strictly to operate this website and respond to you: our email hosting provider, our web hosting and CDN provider, and - where necessary for your order - suppliers, freight forwarders, inspection agencies and customs brokers.
6. Retention
Enquiry records are kept as long as needed to handle the request and any resulting business relationship, and afterwards as required by commercial and tax law.
7. Your rights
You may request access, correction, deletion or a copy of your personal data, and object to processing based on legitimate interest. Contact sales3@ok-kitchenware.com and we will respond within 30 days.
8. Cookies
This website does not set advertising or profiling cookies. No analytics or tracking scripts are loaded on this website.
9. Security
The website is served over HTTPS. Access to stored enquiry data is limited to staff who need it to answer you.
10. Changes
This policy may be updated. Material changes will be reflected in the "last updated" date above.
This page is provided as a general template and is not legal advice. Have it reviewed against the rules that apply to your company before publishing.